­
CATEGORY

FAQ




  
Seller FAQ's
AustraliaMart is an online market place that sells varied products to the customers accross the world. We are committed to empower Australian entrepreneurs to build business, generate more sales and develop a strong customer base. AustraliaMart provides you with an array of tools and services that would help you develop and manage your store on www.australiamart.com.au.
AustraliaMart is all about selling products from Australian sellers to the global customers. You can virtually sell anything on AustraliaMart, Our major categories include:-
Fashion ClothingFashion Accessories
Fashion JewelleryKids & Baby Fashion
Health & BeautyArt & Craft
Handmade GoodsElectronics Products
Home & GardenToys & Games
All prices for items sold are in AUD or NZD depending upon the currency selected in the website. All the service fees and charges are charged in AUD.
You CANNOT sell Food items, Liquor, Tobacco and Tobacco Products, Adult Toys, Pornographic material, any goods that require special license to sell, stollen items, any goods that are prohibited by Law in the Commonwealth of Australia.
It costs just $0.50 for each item in a listing (Including GST) and each listing lasts for 120 days (4 months approximately). When a product is sold, we will charge 10% (Including GST) commission on the sales. All the payments are charged on the sale of a product only. All the payments are processed through PayPal only.
You will need to have a PayPal account in order to get paid. PayPal is our preferred partner for processing all the payments in a safe and secure way. AustraliaMart uses Paypal Adaptive technology for all payments this means you will get paid to your PayPal account instantly when a sale is made. The amount of commission (10%) plus the listing fee ($0.50) will be deducted from the total sale amount and the remaining payment will be transferred to your account instantly enabling you to keep your money with you.
An order confirmation email will be sent you from AustraliaMart. The email will include your buyer’s details and the details of the products that they have ordered. Alternatively, you can check all the order details in your seller admin panel.
As a seller you will have full control of managing the returns and refunds. Each seller can have their own returns policy which you can show at the product listing page.The customers will contact the sellers directly and AustraliaMart will come into picture only in case of an escalation made by the customer. The commission fees will be refunded to the sellers in case a product amount is refunded by the seller to the customer.